SUPPORT

How can we help?

Dealer Dynamics is committed to providing world class support for both the aftermarket products we represent and the software solutions we provide our clients. 

Contact us now for support.

For us to serve you better, please submit a support request using this form.  Normal support hours are Monday through Saturday from 9:00 a.m. until 6:00 p.m.  For support questions outside normal business hours, an on-call support representative will respond to your request.

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Name

Contact Information

(855) 4MY-DYNAMIC
(855) 469-3962

(262) 754-4040

Software Downloads

Printing Software

The Tricerat Simplify Printing software may be required to print from the DigitalDashboard.

Download: 32 Bit | 64 Bit

Windows System Update

Updates settings in the current Windows OS to work with the DigitalDashboard.

Download

Desktop Integration

The Desktop Integration application allows you to click a web link on the DigitalDashboard but have it open in a web browser on your local computer.

Download: 32 Bit | 64 Bit

Desktop Support

The Desktop Support application allows you to make a support request from your computer, which will open a support chat with the Dealer Dynamics support team.

Download: All Systems

File Upload

The full DigitalDashboard demonstration video above covers all modules. See below for details.

Module Start Times:

Home Screen Demo: 0 mins 0 secs
Inventory Management Demo: 4 mins 10 secs
Contact Management Demo: 26 mins 45 secs
Deal Management Demo: 36 mins 25 secs
Parts & Service Demo: 1 hour 01 min 20 secs
Menu Navigation Demo: 1 hour 29 mins 50 secs

The condensed DigitalDashboard demo video above covers the Inventory & Deal modules. See below for details.

The condensed DigitalDashboard demonstration video covers the inventory and deal management modules.

Module Start Times:

Inventory Management Demo: 0 mins 0 secs
Deal Management Demo: 18 mins 40 secs

DigitalDashboard Demos

The full DigitalDashboard demo is approximately one hour and thirty minutes in length. For your convenience, the video is broken up into modules. To navigate the available modules, skip ahead using the start times referenced in the captions under the videos.  A condensed version of the demo is also available.

Contact us now to request access to the demo.

*The demo is password protected. Please contact the support team or your sales associate for the password.

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Supported Laser Printers

Dealer Dynamics recommends Brother Laser Printers for use with the DigitalDashboard DMS.  The following printers are supported, with the recommended models in bold with an asterisk.

Supported Laser Printers

Dealer Dynamics recommends Brother Laser Printers for use with the DigitalDashboard DMS.  The following printers are supported, with the recommended models in bold with an asterisk.

Monochrome Laser Printers

Brother HL-L5000D
Brother HL-L5210DN
Brother HL-L6210DW*

Monochrome All-In-One Laser Printers

Brother MFC-L5705DW
Brother MFC-L5850DW*
Brother MFC-L5915DW*

Color All-In-One Laser Printers

Brother MFC-L8900CDW*
Brother MFC-L8905CDW
Brother MFC-L8610CDW

Color Laser Printers

Brother HL-L8260CDW*

Large Format Ink-Jet Printers

Brother MFC-J5340DW*

Before you go, let's make sure we stay in touch!

Thank you for your interest in Dealer Dynamics!  Whether it's announcing new profit opportunities or highlighting regulatory changes that will impact your dealership, we share important news with our dealership partners on a regular basis with our mailing list.  To get regular email updates from Dealer Dynamics, please subscribe by completing this form. 

You can also become a member of our mailing list by subscribing to our free AutoInsight Market Data Reports.  Auto Insight provides free online access to registration report data, allowing you to analyze consumer buying habits and competitor sales activity in your area (Wisconsin dealers only).  To learn more about Auto Insight, click here, or subscribe now by clicking here.

Want to learn more?  Contact us today.

For more information about Dealer Dynamics' products & services or for any questions you may have, please don’t hesitate to contact us. We look forward to hearing from you!

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